Let gaming be part of healthy entertainment. We are committed to ensuring a safe and responsible gaming environment for every player in Bangladesh.
Enjoy the entertainment, but stay mindful. The guidelines below will help keep you protected.
Decide how much you can afford to spend before you start gaming. Only use money that, if lost, will have no impact on your daily life. If you go over your budget, take a break for the day and start fresh the next day. Never game under financial pressure, as it affects your decision-making. Remember, gaming is not a source of income — it is simply a form of entertainment.
Set a specific daily time limit for gaming and stick to it strictly. Gaming for long stretches without a break reduces focus and increases the likelihood of poor decisions. Take at least a five-minute break every hour to rest your eyes and mind. Prioritize spending time with family and friends, exercising, and other hobbies over gaming. Cutting back on sleep to game is harmful to your health, so stop gaming after a set time each night.
Avoid placing more bets out of anger or frustration after a loss, as this only increases the damage. Also be careful not to exceed your budget in the excitement following a win. Always game with a calm and clear mind — never game under the influence of alcohol or drugs. If you feel gaming is negatively affecting your mood or behavior, take a break. Talk to a loved one and seek professional help if needed.
If you feel gaming is getting out of control, use our Self-Exclusion feature. This allows you to temporarily suspend your account for a set period of time. During self-exclusion, you will not be able to log in to the platform or place any bets. Making this decision is not a sign of weakness — it is proof of awareness and courage. Contact our support team to request self-exclusion and they will assist you with ease.
On the 1998 win platform, you can set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately, and a waiting period applies if you wish to increase it. This feature protects you from overspending and keeps gaming affordable. Bet limits can also be set, controlling the maximum amount you can wager within a given period. By using these tools, you can turn gaming into a truly enjoyable experience.
Talk openly with family and trusted friends about gaming, because hidden habits create problems. If a loved one feels your gaming habits are concerning, listen to them carefully. Family members can often see the situation more clearly from the outside. Keep minors away from gaming and never share your account credentials with anyone. Healthy relationships and family bonds are the most effective protection against gaming addiction.
Problematic gaming behavior is much easier to address when identified at an early stage.
You are not alone. If you are experiencing problems, contact us or use the resources below.
The 1998 win support team is available 24/7, seven days a week. Reach out to us at any time for self-exclusion, deposit limit settings, or account closure. Our team will handle your request with complete confidentiality. Email us for assistance: [email protected]. Your well-being is our top priority.
Gaming addiction is a recognized mental health condition and professional treatment is available. In Bangladesh, reach out to mental health specialists and counselors experienced in addiction. You can seek support from the national mental health helpline and the psychiatric departments of local hospitals. Family members can also participate in counseling sessions, which helps accelerate the recovery process. Seeking help means you are taking the right step for yourself and your family.
1998 win strictly prohibits gaming for anyone under 18 and verifies age at the time of registration. Use parental control software on your devices to prevent children from accessing gaming platforms. Never share your account password or login details with anyone. Avoid gaming in front of children so they do not come to see it as normal behavior. Protecting minors is one of our highest priorities.